File:R - You can click on Request Management on the left sidebar then click All open requests to view all Requests currently open.png
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How to update a REQUEST ticket in the iTop (helpdesk) ticket system.
If you are a "resolver", you can log into the iTop (helpdesk) ticket system at any time to check on all open Request tickets.
Once logged into the ticket system, click on the "Request Management" option in the left sidebar, then click the "All open requests" option to view all Requests currently open.
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| Date/Time | Thumbnail | Dimensions | User | Comment | |
|---|---|---|---|---|---|
| current | 00:41, 14 November 2015 | | 1,288 × 1,024 (144 KB) | Selk68 (talk | contribs) | How to update a REQUEST ticket in the iTop (helpdesk) ticket system. If you are a "resolver", you can log into the iTop (helpdesk) ticket system at any time to check on all open Request tickets. Once logged into the ticket system, click on the "Requ... |
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