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Finally, you will be prompted to enter a "Title" and "Description" of the issue / request you are opening the ticket for; as well as select options which will help the ticket be prioritized appropriately. The RED EXCLAMATION MARKS are the Required Fields. Please try to keep the "Title" brief but informative; and, please try to provide as much detail as needed to ensure the issue/request is clear in the "Description" field. Please select the most appropriate options for "Impact" and "Urgency" so the ticket priority will reflect the true urgency of the issue/request. Thanks!
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current | 17:57, 16 October 2015 | 1,279 × 1,022 (69 KB) | Selk68 (talk | contribs) | Finally, you will be prompted to enter a "Title" and "Description" of the issue / request you are opening the ticket for; as well as select options which will help the ticket be prioritized appropriately. The RED EXCLAMATION MARKS are the Required Fiel... |
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